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eBizprise helped Thunder Tiger Corp., the largest radio control model manufacturer in Taiwan, establish a global logistic integration process. eBizprise CPFR solution is a consumer centric business process. Thunder Tiger collaborates with its global dealers to obtain information about brand marketing, sales delivery and customer service. Through CPFR solution, Thunder Tiger interacts directly with the model players to understand their demand characteristics and feedback this information to the company for further brand development and R&D. Through the global logistic integration process, Thunder Tiger shares players’ information and after-sale maintenance information to local dealers, with the goal of improving local customer service levels, maintenance capability and creating a win-win game for all participants. |
