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eBizprise helped KYE System Corp., the leading manufacturer of mouse and computer peripherals, establish the KYE Operating/ Business Intelligence Center. Through the establishment of the global operating/BI center, KYE System Corp,, was able to develop a consumer centric manufacturing and distribution service model. Further, it allowed them to achieve three strategic goals: increase the speed of response, lower inventory and improve customer satisfaction. The Solution establishes and integrates five major modules (Decision-Support, Procurement and Outsourcing Planning, Production Planning, Distribution Planning and Customer Service Management). The decision support module is composed of multiple Key Performance Indicators, which enables to monitor KEY System Co., overall operation status. The real-time alert function efficiently improves enterprise's logistics operation and allows senior management to quickly respond to the changes. eBizprise's GLM solution successfully helped KYE build a customer centric operating center and become one of the world's most outstanding computer peripherals supplier. |
